Legal

Privacy Policy

How we collect, use and protect your personal data.

This Privacy Policy explains how SKSC MYSILLYDREAMS PRIVATE LIMITED, operating the Chitrastra brand, collects, uses and safeguards your information when you use the Service.

Information we collect

Account details: your email address, name and mobile number.

Delivery details: your saved addresses and approximate location coordinates used to route riders.

Order and payment history: your subscriptions, deliveries and payment records. Card and bank details are handled entirely by our PCI-DSS-compliant payment partner and are never stored on our servers.

How we use your information

To operate your subscription, prepare and deliver your orders, process payments and auto-debits, provide support, and send you service-related communications.

Location data is used solely to route our delivery riders via mapping services. We do not sell your personal data to third parties.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at chitrastra@gmail.com or through the in-app help centre. We retain records only as long as required to provide the Service and meet legal obligations.

Chitrastra is a brand operated by SKSC MYSILLYDREAMS PRIVATE LIMITED.